I had an issue with my order and it being backordered and whatever. I contacted customer service and they went ABOVE AND BEYOND to substitute some stuff with comparable products and had it shipped to me the next day. I will forever buy my skate stuff through devaskation because I know they actually care about their customers and are super knowledgeable about their products. 10/10 recommend this company.
Andrea Richard January 15, 2021
My favorite skate shop to order from! Their website is super informative, lightning fast shipping, quality products, great prices, responsive and communicative customer service. I highly recommend them for all your skating needs! I've ordered from them twice now and will happily return when I'm ready for more gear.
Carley Noerr January 15, 2021
Outstanding customer service! First time placing an online order…I ordered the rollerbones bearings but intended to get the REDS. I called to see if I was able to pay the difference ( of $22 ) and have the REDS sent. Jay, without hesitation offered to pack the bearings I wanted at no additional cost! Can’t even say how thankful I am and how cool that was…definitely got a customer for life right here! 🤘🏻
KING SCRUB December 25, 2022
I very rarely leave reviews for businesses, but I really was impressed by the level of customer service I received. I wanted to make some modifications to an online order I made over the weekend, and was pleasantly surprised that a person answered the phone. Jen, the rep I spoke to, was super sweet and immensely helpful! She went above and beyond making sure I had exactly what I needed. Now all there is to do is wait for my order!
Old Gold January 15, 2021
This shop was the only place that still had Luminous Quad Wheels in stock but for some reason the website wasn’t allowing me to purchase them. I emailed them about this and they let me know what color options they had in stock and let me pay by paypal invoice. I am so grateful to not only find these wheels but to also have an amazing customer service experience. Will definitely come back to shop again!
kelsey lecane January 15, 2021
This location is not really a 'store' but more of a workshop/storage for their online business. I did not know this when I came in initially but the guy working helped me so much. He let me try on skates and put together a package for my first set of Roller Derby quads. He set everything up quickly, and I was able to pick them up the next day. He even sent me a text when they were ready to go. Highly recommend this shop, though be aware their hours are very vague.
Michelle Houston January 15, 2020
I ordered a pair of tough to find skates and when FedEx lost my package for a few days, the guys at Devaskation called and offered to send me their own pair of the same exact skates they had set aside for themselves! Cool!
Timothy Liles September 10, 2021
I usually don’t go out of my way to log into google and write a review but they really do have great customer service. When my card wouldn’t go through because my bank thought the transaction amount was suspicious I was contacted quickly and they helped me figure out another alternative as well as gave me free shipping! If i’m leaving any other feedback while i’m here Id like to say Toe Guards would make an excellent addition to their inventory.
Bandicootzest August 24, 2023
Super fast shipping, competitive prices and all the sweet gear.
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