Labeda Heckler Wheels

Outstanding customer service! First time placing an online order…I ordered the rollerbones bearings but intended to get the REDS. I called to see if I was able to pay the difference ( of $22 ) and have the REDS sent. Jay, without hesitation offered to pack the bearings I wanted at no additional cost! Can’t even say how thankful I am and how cool that was…definitely got a customer for life right here! 🤘🏻

This location is not really a 'store' but more of a workshop/storage for their online business. I did not know this when I came in initially but the guy working helped me so much. He let me try on skates and put together a package for my first set of Roller Derby quads. He set everything up quickly, and I was able to pick them up the next day. He even sent me a text when they were ready to go. Highly recommend this shop, though be aware their hours are very vague.

I usually don’t go out of my way to log into google and write a review but they really do have great customer service. When my card wouldn’t go through because my bank thought the transaction amount was suspicious I was contacted quickly and they helped me figure out another alternative as well as gave me free shipping! If i’m leaving any other feedback while i’m here Id like to say Toe Guards would make an excellent addition to their inventory.

Customer service is amazing! I placed my order and within the hour I received a call from customer service just to double check that my items were correct. I had made a mistake on my end and ordered a wrong item. They fixed it for me while I was on the phone. No sooner getting off the phone I got email confirmation that my package was shipped. Will definitely be shopping with them again for my skate needs!

Skates were amazing store staff went above and beyond for my daughter thank you very much for all you did!!!!

THERE IS A SKATE SHORTAGE AND IT IS NO ONE'S FAULT! Back to the review: I called and left a message, and within an hour or so, Jen got back to me and we set an appointment for me to come in and try on the few pair they had in my size. Jen was an ABSOLUTE DELIGHT! Her welcoming energy is the reason why I choose to shop small. Devaskation/Jen was a treasure and I am so glad I was able to support them during this pandemic. Thanks Jen, my new skates will be worn with a smile 😁🌹

This company did a great job imo. My order was here fast, everything i was expecting, and free shipping too! Not to mention, their website is the only place i found that was helpful in selecting bearings for my skates. Excellent job!

I have ordered from this shop online a few times and I love them. The customer service is great. I have only had experience with the customer service through email. But it is great if you ask them to change something they will do it for you. I will never hesitate to order from this company again.