Riedell Phaze – Custom Color Jam Roller Skates

I very rarely leave reviews for businesses, but I really was impressed by the level of customer service I received. I wanted to make some modifications to an online order I made over the weekend, and was pleasantly surprised that a person answered the phone. Jen, the rep I spoke to, was super sweet and immensely helpful! She went above and beyond making sure I had exactly what I needed. Now all there is to do is wait for my order!

Great shopping experience here. I found what I wanted at a great price. Shipping was fast and no issues. Thank you Deva crew. You have a new fan.

My favorite skate shop to order from! Their website is super informative, lightning fast shipping, quality products, great prices, responsive and communicative customer service. I highly recommend them for all your skating needs! I've ordered from them twice now and will happily return when I'm ready for more gear.

This location is not really a 'store' but more of a workshop/storage for their online business. I did not know this when I came in initially but the guy working helped me so much. He let me try on skates and put together a package for my first set of Roller Derby quads. He set everything up quickly, and I was able to pick them up the next day. He even sent me a text when they were ready to go. Highly recommend this shop, though be aware their hours are very vague.

I ordered bearings from these guys and they were out of stock. Dan just called me and upgraded me for free because of the mistake. They’re a great shop and most companies would have just cancelled my orders. These guys are great and I definitely have a new skate shop to recommend.

I have ordered from this shop online a few times and I love them. The customer service is great. I have only had experience with the customer service through email. But it is great if you ask them to change something they will do it for you. I will never hesitate to order from this company again.

Customer service is amazing! I placed my order and within the hour I received a call from customer service just to double check that my items were correct. I had made a mistake on my end and ordered a wrong item. They fixed it for me while I was on the phone. No sooner getting off the phone I got email confirmation that my package was shipped. Will definitely be shopping with them again for my skate needs!

This company did a great job imo. My order was here fast, everything i was expecting, and free shipping too! Not to mention, their website is the only place i found that was helpful in selecting bearings for my skates. Excellent job!